Sat, 23 Sep 2023

3 Essentials IT Support Services for Start-Ups

16 Mar 2023, 00:50 GMT+10

Starting your own business can be exciting and as equally frightening. To alleviate some of your concerns in the digital world, incorporate these four IT support solutions into your business network.

Cloud-Based Solutions

Cloud computing is inevitably the way forward for start-ups. Cloud-based software is affordable, enables your team to work from anywhere and can be scaled up and down with ease.

Moreover, cloud-based solutions give you access to adequate storage space for exceptionally low-cost and do not require you to shell out upfront costs for an on-premise server, nor do you need to employ IT experts to maintain it. Crucially, cloud-based solutions save you a shedload of money you can invest in other areas of your business.

24/7 Monitoring 

It is estimated that one in five companies experience a serious IT outage which costs the global economy billions of dollars each year. One survey found that 60% of failures result in at least $100,000 in losses.

Network failures and consistent downtime can cripple start-ups. But the good news is that the vast majority of downtime can be avoided by using remote 24/7 monitoring software that identifies potential errors before they happen.

IT support services that provide 24/7 monitoring enable technicians to react to early warning signs that a fault is imminent. As a result, potential outages are diverted before issues become a problem.

Monitoring your IT infrastructure is a catalyst for growth - and is so effective that most IT management firms are able to ensure your systems stay up and running for over 99% of the time. In a time-critical environment that start-ups often find themselves in, the ability to access your network can make a huge difference.

Don't Ignore Cybersecurity

Data breaches can be extremely damaging for start-ups. Reports reveal that 60% of small businesses are forced into bankruptcy within six months of suffering a data breach. The main reason for that is because of the damage to your reputation. And under the rules of GDPR, forms are obligated to inform affected parties of a data breach.

It's, therefore, in your best interest to protect sensitive data by preventing hackers from infiltrating your system. The good news is that building an effective cybersecurity defence around your business network does not have to be expensive.

Anti-virus software is cheap and web application firewalls are typically built into hardware and software. You can also use inexpensive VPNs and multi-factor authentication solutions to add extra layers.

However, one of the must-need IT support services start-ups should be implanting is patch management. Any company that uses are series of apps and plugins should not ignore patch management because these tools develop vulnerabilities that can be exploited by hackers.

Malicious actors use sophisticated technologies to identify gateways in software. This is why software companies consistently distribute software updates with renewed security patches.

Patch management services mean you don't have to rely on your staff to perform the upgrade on their devices. In addition, your employees won't be distracted and delayed waiting for the security patches to update because patches can be installed remotely during out-of-office hours.


In the digital age, IT is central to the running of a successful business. Start-ups typically rely on outsourced IT support services to lighten the burden of a payroll - because IT professionals are expensive to employ.

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